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How-To: Survive CES 2010

Posted on January 5, 2010 by Jeremy Toeman

I don’t think I’ve ever cut this quite so close to the wire before.  But, with 24 hours to go, here’s the updated version of my ever-evolving “how to survive CES” post. Per last year’s CES tips post, I’ll be including anything that was relevant then, again.

  1. Wear comfortable shoes. Still the #1 most useful tip in my opinion. Even if you are the guy wearing the $6500 suit (come on!), put on your Adidas or Reeboks or whatever to go with it. Few will notice, and if anyone questions, saying “yeah, I decided it’s smarter to be comfortable than look pretty at CES” probably trumps any kind of rebuttal. It’s a BIG show and you’ll end up walking a few miles every day. Freebie bonus tip: while walking the show floor, try to walk on the booths as they tend to have better padding than the walkways between booths.
  2. Bring Purel and some chapstick. Wash before eating, because CES is also International Germfest. Just imagine all the happy little viruses (virii?) meeting so many new friends.  Also, Vegas is in the middle of a desert, so having chapstick (and some moisturizer) helps.
  3. Skip the swag. Do you really want a Panasonic pen, or a Sony plastic bag, or a brochure from TiVo? Really? My wife has actually forbidden me from bringing home anything, period. Also, for those of you into conservation (which should be, you know, everyone), no better way to send a message than to leave LG with an extra truckfull of mints.
  4. Don’t harass booth workers. They all have jobs to do (booth babes included), and just because they are there doesn’t mean they are the right person for you to give your 30 minute lecture as to why you are unhappy with your DVD player. It’s also not fair to beat up on some marketing guy who doesn’t have a uber-techie-detail question (although if they don’t help find you the right person, well, then they’ve asked for it). Also, if you see 12 people from CNN trying to set up a video shoot, you should probably realize you’ve become a lower priority, try to grab a business card and head out rather than wait for that awkward moment…
  5. Don’t hide your badge. First, it’s just a nuisance. Second, people like me train all our booth staffers to ask people like you who you are. Third, good booth staffers will treat you the same as anyone else, although they might just filter you to the right person. If you are an important member of the press or a senior guy at a huge company, well odds are you shouldn’t be talking to the 23 year old QA person who was roped into coming to CES to help with some booth shifts. Flip side comment here: if you are working the booth and someone comes up that is a competitor, don’t be rude or glib. Treat them the same as any random booth visitor. It’s just stupid to tell them they can’t see something or take pictures, when any random schmo can do exactly that.
  6. Hydrate yourself and your hotel room: If you carry only one thing (and you should – more later), it should be a bottle of water.  Also, since your hotel room will be quite dry, leave the bathtub 1/4 full of water overnight, you’ll feel better in the morning.
  7. Plan ahead. If you have not registered for the show, you aren’t getting in (this happened to a commentor here back in 2007). If you forget your badge, you are paying a fee to get it back. Pick up your badge at one of the non-primary locations (hint: most hotels!).
  8. Don’t Travel too much. Traveling between any two destinations could easily take an hour, even as early as 8am. If you try to leave the show, go to a hotel, then come back, your day is done.
  9. Need Connections? Figure it out ahead of time. Every year it gets better, but every year it’s still bad. Internet connectivity is unreliable anywhere in the convention center. Even the press room’s Internet service went down last year. If you MUST be online for a call/meeting/briefing/WoW session, have a place in mind to do it. Get a MiFi!
  10. Use SMS to coordinate. Texting is the easiest and most reliable means of communicating across the extremely loud and busy show.
  11. Bring business cards. I would say roughly 97% of the people that I’ve met at CES over the years who don’t have cards regret not having them. Maybe it seems cool now not to carry them. Maybe you think they are so 1990s. The truth is, there’s almost no reason not to carry cards, and even looking at it from a potential loss vs potential gain perspective says: carry the darn things! And Moo cards don’t count, people.  Updated for 20092010:  Still true.
  12. Pack lightly. My recommendation is to walk the floor with either nothing or a near-empty backpack. Forget shoulder straps, you’ll be aching by the end of the day. Bring nothing you do not need during the day. Also, try to dump your bag prior to dinner, so you can spend the night on the town without having to remember anything later. What happens in Vegas…
  13. Check the live coverage. Engadget puts up a post every 3.8 seconds during CES (this is not a fact, I am just guessing). Make sure you tap into theirs (or Gizmodos or your own favorite gadget blog) during the course of the show. They might find something you hadn’t heard of before, and you might miss it otherwise.
  14. Get a chair massage. They’re all over the place, and worth it.

Yup, we’ve lost a tip this year.  But CES lost the Sands exhibit hall, so that probably makes up for it.  See ya in Vegas!

Posted in Guides | Tags: ces, consumer electronics show, tips | 5 Comments |

Technology Predictions for 2010

Posted on January 4, 2010 by Jeremy Toeman

Every year I predict, every year I get at least one thing right. And many wrong.  But that’s the fun part, right?  This year instead of categorizing based on the technology area, I’m going to organize based on my own scale of how crazy the prediction itself is…

The No-Brainers
Stuff that is almost definitely going to happen. Except the ones that don’t…

  • Twitter growth levels off, though Twitter usage increases. I actually wouldn’t be surprised to see the churn rate equal the signup rate as I believe Twitter still has a massive problem with getting new users enchanted with the service.
  • A new version of the iPhone comes out that is incrementally better than the 3GS.
  • Google launches “Android for Set-Top Boxes” but gains little traction in the foreseeable future. (repeat from ’09).
  • CES 2010 exceeds expectations, either in the form of interesting new gadgets or industry-wide product/technology launches.
  • BlackBerry overhauls their “app store” to make it more iPhone-y.
  • Mac OSX market share continues to rise.
  • Superslim TVs (like the Samsung LEDs – drool!) become the hot category for displays.  Many of them are “connected” to various Internet services.

Sounds Feasible
Predictions that are a little more “out there” but don’t require any major convincing.

  • Zynga files to go public, and the entire “social gaming” category gets even more unbelievably outrageous.
  • Yahoo! begins some kind of realistic turnaround. They have far too much foot traffic and too many good properties to continue to fail for so long.
    • Hint to Yahoo! – reinvest in your Flickrs, Deliciouses, and other “interesting” stuff that you are good at, and stay OFF the television and other places that you are not good at.
  • One PC maker emerges from the trenches with a really well-designed laptop that actually can stand up against a Macbook enough to make people take notice. (repeat from ’09).
  • “Real-time Web” loses steam as a meme. While I’m personally very bullish on the impacts and possibilities, it’s far too niche and far too unimportant to “regular folks” to care about.
    • Probably same for “Cloud Computing”, but since everyone’s just confusing it with “The Internet” it might have more staying power.
  • Apple releases stats on iPhone/iPod/iTunes/app store that are just mind-blowing.
  • 4G/LTE networks spread faster than expected, become viably competitive to the mainstream consumer within the year.
  • The term “Social Media” finally begins to fade across all industries other than Social Media Mavens, Gurus, and Wizards.  The latter reach level 7 and learn how to cast User-Generated Fireball and Community Driven Magic Missile.
  • All non-Apple tablets are craptastic.  Ditto for touchscreen phones.
  • 3DTV gets embedded into lots and lots of TVs, much to the chagrin of consumers who don’t feel the need to look like that goofy guy in Back to the Future, even in the comfort of their own living rooms.
    • Note that in my opinion the only thing that really makes 3D “work” in the home is sports. And even that’s a long shot.

Whatcha Talkin Bout Willis?
Stuff that’s probably not going to happen, but ya never know…

  • Facebook reveals huge revenue numbers, files to go public.
  • Twitter gets acquired by Microsoft.  Yeah, I’m being specific here, but it’s the only logical acquisition, and Microsoft’s got deep enough pockets and have failed at virtually all things Internet.  In a nutshell, Ballmer wants to bring sexy back.
  • The Apple Tablet ships in 2010. Sure all the “in the know” folks are convinced this must happen, but most of them said that about 2009 (and/or that Apple would ship a netbook).
  • Some kind of flexible-display type of device is announced (might even ship).  If I had to hunch (and I of course do), it’d either come from Apple or as a new Kindle.
  • Tru2Way is announced as the new failure of openness from the FCC.
  • All versions of Rock Band and Guitar Hero in 2010 fail to exceed sales stats of 2009 or 2008.
    • Hey guys – remember how that Who Wants to be a Millionaire show was super popular? Then they started running it 4+ nights a week?  Then it moved to daytime?  There’s something called a “saturated market”.  Stop with all the specialty versions and get back to improving the base game, which you can sell add-ons to.
  • Cisco buys a few more gadget makers and technology providers in their attempt to own the Digital Home.  In each case they continue to exhibit poor timing and overpay for slightly outdated platforms.

Can I get a hit of that stuff?
Things that are just plain unrealistic, but I’m saying them anyway.  This way if they happen I can say I was the first to say them.

  • Apple does not ship a tablet. Yes, I contradict the above point, since I do think “where there’s smoke, there’s fire” holds up in general.  However, it is Apple, and this is a terrible device category, and Steve Jobs hates doing things crappily.  BTW, you really should read this piece if you are even remotely following the Apple Tablet news – it’s extremely well written and insightful.
  • Facebook buys Twitter.  It’s not really all that out there as a concept (although I’d wager the personalities behind both companies are big forces against it).  Both companies need to continue rapid growth. Both companies need to create lots of revenue.  Both companies want to be “empires”.  There are many overlapping aspects, but the combined entity could realistically “own” the social network.
  • A new game console launches.  I put this in the long-shot category because nobody is really incented to create a new console right now.  The Xbox 360 is finally hitting it’s strides; the PS3 has way too much cost to recoup, and the Wii is enjoying it’s ride.  If I had to guess, I’d wager on a 4th party entrant (Samsung?).  If one of the big three, I’d pick the next console as a “Wii HD”.
  • A “Lifestreamer” device comes to market.  It’s not quite a phone, but it’s always on, always recording, and has amazing synch with some Web service.  Never takes pictures, only video. Able to “Tag” moments.  Has real-time streaming capabilities.
    • Scoble buys units for himself and entire family. 😉
  • Microsoft (or possibly Yahoo!) goes on a major Internet services acquisition spree, picking up companies like Zoho, bit.ly, Adobe (yes, Adobe), Pandora, Evernote, UserVoice, and more.
  • The TwitterPeek is the #1 hottest selling device of the year!

That’s all folks, see you in 361 days for the results.

Note that I anticipate much snarkiness in the comments.  Have at it.

Posted in General | Tags: 3d, android, Apple, blackberry, cisco, facebook, flexible display, google, guitar hero, iphone, lifestreaming, Microsoft, playstation 3, rock band, tablet, twitter, twitterpeek, wii, xbox, yahoo, zynga | 3 Comments |

Scoring my 2009 Tech Predictions

Posted on January 3, 2010 by Jeremy Toeman

I hit about 50% on my 2008 predictions, time to size up my prognosticatory (not a word) skills again. And here’s the original post (though I’ve included all the predictive content again below).

Home Gadgets/Tech

  • Microsoft opens the Xbox 360 platform even further, enables an “app store for the home” that spans well beyond games. WRONG – while there are many new features and some openness, it’s not even close to my prediction.
  • Blu-ray sputters along, but not enough conclusive evidence (in other words, revenue) happens to either shut down the format altogether, nor to get consumers to adopt it. RIGHT – stats on Blu-ray for 2009 were unimpressive.  It’ll be physical media versus the newspaper industry to see who kicks the bucket first.
  • As the FCC-mandated digital TV transition approaches, the hype machine reaches full effect and very convincing pieces try to show the plight of the very few.  After it’s all over, virtually nobody complains loudly. RIGHT – oh yeah, there was a transition last year, wasn’t there…
  • One or both of Home Automation and/or Interactive TV returns to prominence in techie chatter, but neither make any additional inroads into actual homes. WRONG – the hype machine stays in neutral
  • Pasting from 2008 predictions: Google launches “Android for Set-Top Boxes” but gains little traction in the foreseeable future. WRONG – Droid came instead…  but I’m putting this back on the list (to-come) for ’10.

Computers

  • Netbook sales grow well, but not astoundingly so.  The majority of users ignore them due to a lack of actual value present in the device (especially those of us with big grubby fingers). UNKNOWN – I left this one too vague and could go either way on it.
  • One PC maker emerges from the trenches with a really well-designed laptop with great Vista drivers that actually can stand up against a Macbook enough to make people take notice. WRONG – MacBook sales just continued to climb relative to PC Laptops instead
  • A Linux-based computer powered with a really great GUI and OpenOffice comes to market from an established brand. WRONG – although Android netbooks are supposedly coming next year, but that’s definitely not a 2009 thing.
  • USB 3.0 launches, causing massive annoyance and confusion to consumers.  I still can’t believe they didn’t give it a different name than USB.  Terrible decision. WRONG – the format launched, but nobody really cared.

Mobile Gadgets/Tech

  • More lousy wannabe touchscreen phones ship, none compete 1:1 with the iPhone. RIGHT – so very very right.
  • A really good GPS+phone combo device comes to market. WRONG – I shouldn’t have said “really good”
  • The BlackBerry Storm is rapidly replaced with some better device from RIM. RIGHT – but then again they did name it Storm again…
  • Mobile commerce replaces location-based services as the hot mobile trend. MIXED – they’re both pretty hot, but FourSquare really did charm the pants off the tech bloggers.
  • US cellular companies wage a price war, making several features (ahem, texting?) cheaper, along with better priced packages across the board. WRONG – and oligopoly enjoys another year.
  • No truly impressive Android phones ship from anyone. WRONG – the Droid and Droid Eris are both impressive (though still no iPhones – and I *have* an Eris)

Events/News

  • CES 2009 is notably smaller than 2008, yet the important stuff that goes on at the show is business as usual.  It’s all the fringe people who are absent, and the same who complain about the lack of cool new stuff at CES.  Which won’t be a surprise due to the rarity of cool new stuff actually shown at CES! RIGHT – and ditto again in 2010
  • Macworld is just the first of many shows to also announce downsizing, including Streaming Media, Web 2.0 Expo, etc.  2009 will be a bad year for the tech conference industry. RIGHT – Macworld? Streaming Media West was a ghost town. Web what.point.oh?
  • Apple introduces only evolutionary products, nothing astounding or revolutionary. Let’s face it, sooner or later the well runs dry, and this is the time for the company to expand its market.  Yes, we’ll get a new phone, laptop, and ipod, but I doubt we see anything as profound as in the past 2 years. RIGHT – although I do very much like my 27″ iMac, it’s not revolutionary.  Maybe in 2010, we’ll see.
  • A largish black monolith with dimensions 1 by 4 by 9 is discovered. RIGHT – but I can’t tell you about it.

Web/Online

  • Facebook reaches a user base of 200 hundred million users.  It’s growth ratethen  slows and the alarm bells sound loudly throughout the media, regardless of actual success metrics. MIXED – bit off more than I should’ve with that one.
  • Twitter finally announces its business model, which underwhelms everyone.  Not that it won’t be a good model, just that it will have been (wow is that passive voice or what?) built up with far more hype than can possibly be delivered. MIXED – they didn’t really announce anything specific, but are making revenue, and the hype train is unquestionably fully loaded.
  • Many “web 2.0″ companies face major shrinkage as the funds simply don’t come back to them again.  Companies with huge traffic bases or, more importantly, solid revenue models will be fine, but the rest start fading away (and they take their weird names with them) RIGHT – look around, the air’s a lot thinner these days
  • Several “prominent” blogs/bloggers retire due to a lack of revenue, exhaustion, lack of interesting new content to write about, etc. WRONG – was really expecting this to happen, but I didn’t see much of it.
  • Web 3.0 does not arrive. RIGHT – duh.

Total count:

  • RIGHT: 10 (9 without the monolith)
  • WRONG: 10
  • OTHER: 4

Not too shabby, not too overwhelming.  I’m still writing the 2010 edition, so hopefully nothing monumental will happen before I can publish it!

Posted in General | Tags: 2009, 2010, android, Blu-ray, ces, droid, facebook, gps, iphone, monilith, netbook, predictions, twitter, usb 3.0, Xbox 360 | 13 Comments |

The Third Age of Gadgets nears its end

Posted on December 28, 2009 by Jeremy Toeman

The iPad TabletMac MacTouch iSlate will supposedly launch next year, and with it comes the end of an era.  For that statement to make any sense, I should probably backtrack a bit and give a little explanation.  While considering the impact of this product (should it even exist beyond the labs in Cupertino, that is), I’ve been thinking back on the history and evolution of gadgets.  Incidentally, I’m only considering electronic gadgets, but not including computers (or laptops) nor kitchen-related items (pretty much everything in the modern kitchen is some kind of gadget).  I’ve grouped them (in my own mind) into three major phases, and in pure Tolkienish geeky wonderfulness, I’m calling them Ages.

The First Age

Definition: For sake of discussion, I’ll define the First Age of Gadgets as starting with calculators and LCD watches (and, of course, calculator watches).  Sticklers will quickly point out something I’m missing, but in my opinion that’s when the concept of “gadgets” really got kicking.  These products (1) required batteries and (2) did one thing, typically pretty well.  These early gadgets were typically fairly functional in nature, not very gimmicky or showy.  They were also workhorses as compared to modern products – you can drop most “old school” products and not fear for significant damage (probably directly related to LED or single-line LCD outputs).

Timeframe: roughly the early 1970s all the way into the 1990s. That said, many products came out in the ’90s that would still be considered First Age gadgets, per the definition above.

Defining gadget: tie between Walkman and Game Boy.  Both effectively defined a product category, and still do to this day in most respects. It’s far too easy to argue that the iPod is just a “modern” Walkman, and ditto for the DS/PSP.

Memorable gadgets: Mattel Football, Atari 2600, NES, Speak and Spell (the first DSP was inside it), the Polaroid instant camera, and HP calculators (they could graph stuff!), DiscMan (also great, but not as revolutionary as the WalkMan).

The Second Age

Definition: In a nutshell: USB connectivity and/or card reader integration. Slightly more detailed: the Second Age of gadgets is about products that were able to connect and/or share data with a computer (but did not include WiFi) and/or cell phones.  Gadgets started becoming a little more pervasive, a little more mainstream, a lot more pop culture. In addition to the gadgets themselves, the category of gadget accessories really began to boom (chargers, carrying case, rechargeable batteries, etc).  This was also the dawn of the gadget blogs. I asked Peter Rojas, founder of Gizmodo, if he could recall why he launched the site: “It was an experiment, something Nick and I started almost by accident.  I don’t think either of us thought blogging would become as big as it did. People are a LOT more interested in gadgets now than when I started Gizmodo in 2002 – it’s become part of pop culture.”

Timeframe: late 1990s to mid-2000’s.  Obviously there were definitely earlier cell phones and we still have completely disconnected gadgets coming to market today, but this is still a fairly definable time.  Interesting, I referred to this timeframe in another “look back” kind of post last year.

Defining gadget: tough call, but it’s the iPod. No other device was so utterly perfect at the concept of end-to-end interaction between the device and the computer.

Memorable gadgets: TiVo, Motorola StarTac and RAZR, PalmPilot and Palm V, Sony PlayStation, Rio mp3 players (especially the Karma), Casio Exilim and Sony U10/U20 digital cameras, Creative Nomad Jukebox, Garmin Nuvi.

The Third Age

Definition: Internet access and connectivity. Devices had either built-in Internet access, or some hybrid method of interacting with the Internet to share content, data, or services.  In many cases Third Age devices are simple evolutions to their predecessors, but some innovated distinctly enough so that there’s no blurry lines.  Just as the USB-only devices evolved to a point of wacky ideas, we’ve already seen the same thing begin to occur in the current era.

Timeframe: mid-2000’s to 2010.

Defining gadget: This is a debatable call, but I’m going to go with the BlackBerry. It truly ushered in the notion of a converged device with phone and Internet access, and was the major game changer of usage behaviors with regards to mobile devices.  Obviously the iPhone has had its own impact, but one could argue that (1) the BlackBerry is a clear success, and (2) the iPhone might never have come out without it.

Memorable gadgets: iPhone (see, it’s there!), Xbox 360, Harmony 880 remote, Slingbox (disclosure: I built it, so I’m biased, but I think it belongs on the list!), Sonos (disclosure: I have worked with Sonos in the past, but again, I think it’s hard to argue that any other product has so well integrated the Internet and personal media and home gadgets), Eye-Fi (like it or don’t, but it certainly opened new concepts), the Flip, the Kindle. Oh, and of course the Twitterpeek (just kidding).

The Fourth Age

Regardless of the iSlate, we are at the brink of a new generation of gadgets that utterly change the way we think of technology and mobility. Internet access and data synchronization/sharing will be considered ubiquitous and pervasive across new devices.  I consider gadgets like the FitBit right on the fringe of what I’m talking about – designed for a connected life, but don’t focus on a typical way of being used. My expectations for what I’m calling the Fourth Age of gadgets center around three major changes and improvements in displays, inputs, and power.

Displays: I assume we’ll be seeing flexible display surfaces (folding, roll-up, etc) that change the way we physically interact with a device.  The concept of a hard, flat screen (even a touchable one) seems very outdated to me. I think the real revolutionary tablet will be the first one with some form of flexible display (and my money’s on Apple for making this happen). I also foresee better use of microprojectors to remove the need for an on-board display at all.

Input: Next generation products should have inputs much more interesting than just a keyboard.  Let’s assume the concept of gestures is one good starting point, but it really needs to be taken further than the pinching and scrolling effect.  I’m also anticipating more use of optical recognition (like Natal uses) to simple “watch” the user control a device – gestures are even more interesting when you don’t have to touch a screen. Voice recognition and input is basically already here, but yet to be fully put to work (thanks David for that suggestion). Another is more interesting uses of accelerometers and motion sensors, where a gadget is interacted with simply by how you move it around.

Power: I consider batteries, even the most modern Li-Ion ones, one of the key deficiencies in gadget design. Batteries create massive inefficiencies in cost structure, environmental impact, and product usage. As a stopgap solution, I am a fan of the wireless charging concepts, but that’s really just a big bandaid in my opinion. We are right around the corner from making rechargeable fuel cell based devices very feasible. This is a good step, but I’m anticipating some more monumental leaps.  As per my thoughts on flexible displays, I think the materials sciences engineers out there are cooking up some very innovative solutions to make gadgets last longer, weigh less, and be notably cheaper to produce.

For a little sanity check, I asked Josh Topolsky, Editor-in-Chief of Engadget, his opinion:

“I think we’re just starting to scratch the surface of what’s possible in mobile computing (non-laptop, non-traditional computing, that is). Smartphones are in their infancy, tablets are non-existent; what we’ve seen in demos only just begins to show the potential in this space. When manufacturers can add the horsepower and bandwidth needed to those devices without sacrificing battery life or design, our perception of computing will shift dramatically. Multitouch interfaces and UI concepts that involve more than just moving boxes around on a screen will completely upend our ideas about how you interact with the machine; gadgets like the iPhone and Surface have already sparked that fire. In just a few years (say, less than five), I expect that using a laptop or desktop computer will seem quaint, or worse: antiquated.”

Personally, I’m excited about the future.  I’m just ever-so-bored of the current state of gadget affairs.  The iPhone has just sucked the life out of real innovation, and everyone’s playing a pretty boring game of catchup, with the occasional attempt to one-up Apple.  The problem is the giants of CE are acting like big sluggish organizations, and the cost structures have been prohibitive to enable startups to find easy paths to success, with few exceptions to these rules.  Hence why we in the Third Age we have One Phone to Rule Them All.  But 10 years ago we’d have bet on Sony, not Apple, to lead the revolution.  I wonder who will lead us on the road ahead (and if we’ll see it at CES 2010?).

Posted in Gadgets | Tags: atari, batteries, blackberry, design, eye-fi, flexible displays, flip, future, gadgets, game boy, harmony, iphone, ipod, Kindle, NES, polaroid, slingbox, sonos, tablet, user interface, walkman, xbox | 7 Comments |

Droid Users Expect Things the Google way: Unsupported and Free!

Posted on December 26, 2009 by Jeremy Toeman

There’s an interesting analysis at VentureBeat hypothesizing that Google Checkout is to blame for poor Droid App sales. My theory on why Droid users aren’t purchasing apps is because we (I have an HTC Droid Eris) are simply not trained to spend money on things the way iPhone users are.  While there are a lot of things that can be done to improve the overall Droid Market experience (this warrants it’s own post), I think it’s more of a cultural issue.  Google has trained us all so well to expect everything to be free, that I think this culture extends to the Droid experience.

First, let’s take the opposite perspective, and start with the iPhone.  The iPhone operates in many ways as an extension of the iTunes/iPod experience.  iPod owners have been trained for years to expect to spend $0.99 per “thing”.  It’s actually quite amazing how much Apple has changed the value of a dollar (much as Starbucks has changed the value of three dollars by equating it with a latte).  As users became accustomed to getting something for a buck, the App Store simply ushered in a new category of what you can get for a buck.  This is actually bad for pretty much everyone in every established industry (especially gaming), and I think has created a highly unsustainable economic model (again, a topic for another post, but in a nutshell think “the visible hand” forcing in the price of a dollar).  At the end of the day, the model on the iPhone app store has an average price set at $.99, and free is not the “Default” way of getting an app out.

For a second example, I’ll point to all the dumbphones out there. People spend literally billions of dollars with add-ons to these phones.  These come in the form of ringtones, ring-back tones, wallpapers, and yes, Apps.  On my old Samsung Alias I had purchased several games (including the worst version of Stratego I’ve ever seen), and none of them were a mere $0.99.  Why? First, there’s a walled garden of content, the carriers highly control what apps get to what phones, and for how much.  Second, the carriers are taking a huge piece of that action, so they are highly incentivized to not let apps get cheap. This model is equally unsustainable, as supply is highly regulated and with unregulated options (Droid, iPhone, etc) now on the market, consumers will opt for those alternatives that have both better performance and cheaper apps.

Now, more poignantly, taking a specific look at the Android Market. The user interface is terrible. Searching sucks (especially considering it’s powered by Google of all people!). There’s no control whatsoever as to which apps get in. Apps are known to crash your phone. Further, there’s only a fraction of “big name” publishers involved. There’s no clarity as to how you actually buy something. And with the fracturing of Android as a platform, not all apps are even guaranteed to run on a given phone! It’s as if the entire experience was “in beta”, only nobody’s overseeing the process.

So now onto Google and Free Stuff.  On the Internet, most things are free. Even really really good things, like real-time traffic maps, multiplayer gaming, web site traffic statistics and analysis, email, etc.  While I view companies such as Yahoo and Wired as the pioneers in delivering consumers free things that they really ought to have paid for, Google is the all time world champion at making valuable things valueless.  So what happens when Team Free delivers a phone with an App Store? It becomes the Free App Store.

Now I trust that you don’t exactly need to be Michelangelo to paint the above picture.  Combine the backlash against the appearance of “unjust” economics around paid-for models with the poor experience of buying an app (which may or may not work) with a huge proponent of making everything free, and you’ve got the Droid Market as it stands today.  And I don’t see any “big picture” stuff that’s going to change this anytime soon.

Posted in Mobile Technology | Tags: android, App Store, droid, iphone | 6 Comments |

LG W53 "smart monitor" review (and a giveaway)

Posted on December 23, 2009 by Jeremy Toeman

I’ve spent a few weeks months playing with the 23″ LG W53 “SMART monitor”, and in a nutshell, it’s a darn fine unit (full unit acquisition disclosure at the bottom of the review).  When I first got it I had already been using a cheapo generic 23″ as an extension for my MacBook, so I really had a good way to do a side-by-side comparison.  I found the colors more vivid on the LG, the UI for controlling the monitor was more pleasant to use, and it simply looked a lot nicer on my desk.

As a disclaimer, I am by no means an expert at picture quality – with regards to how it appeared, this is purely a layman’s perspective.  My generic display had a bit of a dull-looking finish to colors, whereas bright colors on the LG seemed much more vivid.  I did try to set the default settings to appear similar (contrast, tint, etc), and watched a variety of content from movie trailers to simple desktop apps. There was also a “Cinema Mode” which looked good as well. The LG won hands-down, but in order to not sound all gushy about it, it wasn’t exactly a VCR-to-HDTV kind of difference in picture.  But if I had to choose, I’d choose the LG.

In contrast to picture quality, I actually do know a thing or two about user interface design (maybe even three), and considering how terrible most TV/monitor menuing systems are, the LG sports a nice touch.  Buttons & on-screen controls line up well and make sense.  Also, they have a little motion sensor so as your hand approaches the buttons, they light up – this might sound frivolous, but for those of us who like to keep as few extra lights on/visible as possible, it’s definitely a plus.

Lastly, the unit’s finish was much better than most of the other monitors I’ve seen at similar price points. While I’m not personally a huge fit-and-finish person, I do appreciate it looking a tad more professional on my desk.  This probably wouldn’t sell me on the unit either way, but if you are narrowing down amongst multiple options, having something look nice sure doesn’t hurt.  I actually ended up purchasing a 37″ LCD from LG for my home in large part due to the “high end feel” of their displays.  In summary, if you need a new/additional monitor, don’t want to break the bank, and want something that looks and feels good, I’d take a peek at the LG (on Amazon for ~$230).

Disclosure

I did not purchase the 23″ monitor, it was sent to me by LG, and I am permitted to keep it.  There were no stipulations, payments, or other parameters on the unit.

Now for the giveaway!

In addition to the unit for my desk, the gang at LG gave me one to give to the readers.  I’ve decided to use this as an opportunity to learn a bit more about who reads the blog.  If you are interested in winning the free monitor, just fill out my little survey between now and 12/31/09.  I’ll pick a winner randomly (note: you must live in the USA to win).

Note: the contest is over, the winner has been picked.  Thanks for your participation!

Posted in Product Reviews | Tags: freebie, LG, Monitor, Product Reviews, review, Smart Monitor | 2 Comments |

Let the blogging recommence

Posted on December 23, 2009 by Jeremy Toeman

Between the family & kids, the job(s), the venture(s), and everything else, I’ve let blogging slip.  For shame.  I’ve been sitting on a few different reviews and other pieces, all 80% written, for weeks and weeks now.  For shame.

But no longer!

And now, in beautiful non-sequitur format, here’s a montage I put together of all the times in the show Arrested Development where they do the “her?” gag. 

Let the great experiment begin!!

Posted in General | Tags: arrested development, blogging, busy | 1 Comment |

How-to: Figure Out What Twitter Lists You (or someone else!!!) Are In

Posted on October 29, 2009 by Jeremy Toeman

Twitter Lists are all the rage. The shiny new object. The hot new thing.  For at least the next day or so… They’re a practical way to manage people you follow, and, of course, yet another mechanism to drive one’s ego and other forms of self-indulgence.  Especially since they aren’t even open to all Twits Twitterers yet.  But supposedly everyone’ll have access soon enough.  So let’s assume that by reading this post, you have access to the Twitter lists feature.  Not sure?  Go to Twitter.com, log in, and look for “lists” on the right of your screen.  Can’t find it? No lists for you!

I logged in today and found I’ve been added to TEN (10) lists!  Yay for me!  Is 10 good? I have no clue.  I’ll give it a resounding maybe.  But they like me, they really really like me.

The cool thing is, lists are public and totally fair game.  So not only can you easily follow anyone’s lists of amazingly cool wonderful people who tweet better than the likes of you or I, but you can also easily find out what lists someone is on.  Why would you want to do this?  Well, other than the obvious game of figuring out who is the coolest kid in school, it could be a great way to find lists of people that are relevant to you/your industry pretty quickly.  Here’s the simple 3 step-process to find out what lists someone is on…

  1. Get the twitter name of the person you want to stalk know more about.  E.g. “jtoeman”.
  2. Cut a hole in the box.
  3. Go to the URL http://twitter.com/that twitter name you got in step 1 above/lists/memberships. For example: http://twitter.com/jtoeman/lists/memberships
  4. Read list.
  5. Think about the words you are reading.
  6. Enjoy a cup of coffee with some freshly steamed milk (organic from sustainably farmed cows if possible).
  7. Watch an episode of Glee.
  8. Try to remember why you were looking up people on Twitter in the first place.
  9. Profit.

Hope this was helpful!

Posted in Web/Internet | Tags: lists, popularity contests, twitter | 1 Comment |

The TwitterPeek is Real? Cmon! No, seriously?

Posted on October 27, 2009 by Jeremy Toeman

As a “connected gadget guy” I had heard a few rumors that Peek (the company blissfully unaware that people generally do like BlackBerries, and I don’t much care that it’s on Oprah’s list – the future is smartphones and it isn’t slowing down anytime soon) was coming out with a Twitter-only device. I scoffed at most of these comments, as it sounded so… odd. As I stated about the WikiReader last week, in the mobile space converged devices are hands-down beating out single purpose devices.

But I saw a tweet today claiming it’s real, and I did a quick Amazon search, and lo-and-behold – it’s real! But to think that there’s a market out there for a Twitter-only device is just plain puzzling.

Let me break it down a bit:

  1. Twitter use is, for the most part, technologists and some celebrities.  Both groups have smartphones, primarily iPhones and BlackBerries, which have fairly rich Twitter integration.  Neither will purchase a new device that does Twitter only.
  2. New-to-Twitter people are still getting warm on the concept (well actually mostly they are just dropping the service), and wouldn’t buy a new gadget.
  3. This leaves us to the “if and when Twitter gains mass acceptance” market.  Let’s discuss some more…

I’m still far from sold that Twitter hits mainstream adoption. Granted it’s being splattered across virtually every media one comes across, it’s still lacking in its ability to get widespread use by widespread users.  This is very different from “people know about this Twitter thing because of Oprah”.  Right now, most people who encounter the service do not become regular users.  It’s still quite a few steps away from the masses actually using it.

Which makes it even more steps away from the masses buying a device that does nothing but Tweet.  Sorry to poo-poo on a new gadget (again), but I can’t help but feel that this is yet another case of a lack of market definition prior to building something (costly).

By the way, on the chance/assumption that this is exactly the same Peek as before, only more Twitterized, then at least I feel a little bit better that there wasn’t a crazy amount of time investment to build this thing.  But if that’s the case I can’t understand why they’d turn off the email service?  Too much crazy going on for me here to comprehend.

As a last p.s. – whomever was supposed to launch this thing shouldn’t have let Amazon list it early… Kinda spoils the surprise.

Posted in Gadgets | Tags: fail, gadget, twitter | 4 Comments |

Recovered: The long-lost TechCrunch50 Videos

Posted on October 21, 2009 by Jeremy Toeman

AudienceOkay, the title is completely misleading, these were never lost, I merely forgot to actually post them.  Been busy, sorry bout that.

This was my first year going to the TC40/50 event, and I had a pretty good time.  The demopit was full of a lot of interesting (some not-so-much) companies.  I watched a few of the on-stage presentations as well, and it’s clearly a “sign of the times” that there were no Earth-shattering new startups unveiled. No offense intended, there were some very good startups, but I didn’t see anything that I thought was going to change the way I think about the world or technology…

But that said, here are some of the demo’s I had a chance to record:

oDesk:

yourversion:

360desktop:

h2tran:

moonit:

ecycler:

yourtour:

sulantra:

I took a handful of pictures as well, here they are.

Posted in Web/Internet | Tags: techcrunch50 | 1 Comment |

WikiReader sounds great. If only…

Posted on October 14, 2009 by Jeremy Toeman

If you didn’t hear about it, a device launched this week called the WikiReader. Appropriately named, it’s a small gadget that gives you access to Wikipedia.  It’s $99, has no WiFi (the entire Wikipedia site is effectively downloaded via SD cards), and does nothing but Wiki. Which, as I started to say, sounds great, if only…

There weren’t way too many other ways to do exactly this AND it weren’t another single purpose device! This thing seems like it was dreamed up in a lab by someone back in 2004 and brought to market 5 years later. What’s next, CitySearchEr and PocketEvite? There’s such a radical amount of momentum in favor of multi-purpose devices that I am stunned this got to market. Here’s a list of all the other devices that already do the exact same thing, and more:

  • ANY smartphone. Not just the 40 million iPod touch/iPhones, but all the BlackBerries, Windows Mobile devices, and oodles of Symbian, Android, and other phones.
  • Many dumbphones. It may be a terrible experience, but even my little Samsung Alias has a Web browser and EVDO connectivity.
  • The Kindle.
  • The Sony PSP and Nintendo DS.
  • All netbooks and laptops.

In fact, the only two categories of devices I can even think of that do NOT have Wikipedia access (the real kind, through the Internet) are most GPS units and the misbegotten Peek. Neither of which are exactly the industries I’d be betting on either.

So how about analysis from another perspective – potential market. By the way, since I managed to anger the entire tablet community with a recent post (all dozen of you! hah, i kid, i kid!!), please note that when I say “no market potential” what I *actually* mean is “extremely slim” but that just sounds silly if you repeat it often enough..

  • College Students – nope. They all have or want iPhones and/or laptops. At any time when they’d need such a device, they have another device that will do the same thing. And it’s just not sexy enough to win for materialistic/emotional appeal.
  • High school students – nope, see above.
  • Travelers – nope. They rent GPS devices and have phones.
  • Businessmen – what? come on.
  • Mommies – per the wife: “and why do i need that??”
  • Reality show contestants, zookeepers, and carnies – hmmm

For my final point on this topic, if i consider the $99 for a WikiReader vs $199 for the “small” iPod Touch, it’s basically a no-brainer.  While one could argue the Touch is 2x the price, the reality is those who are dealing with the discretionary income to buy an portable Wikipedia device are barely, if at all, impacted by its price point.

I’m sorry to be such “a hater” on the product, and recognize that there are a bunch of people out there who put a crazy amount of effort in making this happen. I just wish organizations like yours would seek external product marketing counsel before bringing something like this to the market.  Someone, somewhere should have been making a go-nogo decision once you had the concept figured out, but before investing the actual energy in finalizing things.

Posted in Gadgets, That's Janky | Tags: gadget, openmoko, wikireader | 2 Comments |

Our new Disclosures policy (plus some commentary)

Posted on October 9, 2009 by Jeremy Toeman

In an interesting move, the FTC has created a seemingly arbitrary set of guidelines that apply to “the bloggers” and “facebooking” and how they disclose paid-for-posts (PDF file with the actual guidelines are here).  I call it arbitrary because, well, it is, but I actually applaud the concept – just not the execution.  I agree with the overall philosophy that there are too many undisclosed “paid-for” content spots happening in the new media landscape. But it’s not just the bloggers. In fact, I’d further state that blogs should be pretty low on the target list.

For example, products are being placed in video games, movies, TV shows, magazines, etc, with little-to-no disclosure to consumers.  When I see a character in a movie using a Dell laptop (or MacBook, etc), I wonder how it got there. I wonder how much screen time it’s “supposed” to have.  I wonder if the camera pauses on the Dell logo if that was in a contract, or an artistic decision.  I shouldn’t have to wonder.  Paid placements should be disclosed somewhere (hint: end credits), for all media, not just blogs, facebook and inevitably tweets. By the way, here’s a handy-dandy guide to paying for placements in a movie.

I think it’s even more relevant for mainstream media than for new/personal media.  In the personal media landscape, say this blog for example, it is the individual’s burden to build trust.  We have to earn it by our content, thoughtfulness, tone, frequency of writing (oops), etc.  The moment we break trust, it becomes hard to rebuild it.  So if a new mommy blog comes into the public eye, then it turns out the whole thing is a paid advertisement by a big brand, with no disclosure, odds are there will be a significant drop/plummet in readership.  This, in turn, will cause the brand to end their association with the blogger (no traffic = no ad spend), thus ending the cycle.

Further, to what end must we carry disclosure? Does a film critic need to state they were given free tickets to the movie?  If so, why? Do people out there really think a free movie ticket is going to change the tone of the review?? Of course not. But what if that critic works for a TV network who carries advertising by a studio (or magazine, etc), when those huge ad dollars are at stake? Maybe it’s more important to disclose the blatant paid relationship and clear conflict of interest there, as opposed to the remote possibility that some movie blogger  got a free bag of popcorn.

I’m much less concerned about pay-to-post/tweet than virtually any other medium. Which is why I really call foul on the FTC policies.  It seems to me like yet another example of the government creating watchdog efforts on individuals and small businesses, but letting the huge players continue to get away with shenanigans. I highly recommend reading Jeff Jarvis’ commentary here (disclosure: I was not paid to include the link to his website. ah, now didn’t that just help make the post flow so much better?).

Accordingly, here are the official LIVEdigitally disclosure policies:

Disclosure Policies

  • At no time in the past, nor at any time in the future will LIVEdigitally accept payment to write a blog post. Unless said payment is sufficient to cover the outstanding balance of Jeremy’s mortgage, in which case we will take the check (and disclose it). Please, big brands, send this check!
  • Due to deep industry connections, it is safe to assume that many of the products reviewed or discussed were given to us for free. That said, at no point in the past nor future is there an exchange of “product for post”.
  • At some times LIVEdigitally will write about clients of Stage Two Consulting, however this is not a part of any business relationship, it is entirely at the discretion of the individual writer. NO incentives whatsoever are associated with these blog posts.  These relationships are always disclosed in the post.
  • At all times we attempt to identify 100% of disclosures where any potential relationship or perceived conflict of interest would arise.  Failing to do so should be considered an oversight, not deliberate, and you are welcome to leave a comment on any post if you’d like clarification.
Posted in Web/Internet | Tags: disclosure, ftc, paid placements | 1 Comment |
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About

Jeremy Toeman is a seasoned Product leader with over 20 years experience in the convergence of digital media, mobile entertainment, social entertainment, smart TV and consumer technology. Prior ventures and projects include CNET, Viggle/Dijit/Nextguide, Sling Media, VUDU, Clicker, DivX, Rovi, Mediabolic, Boxee, and many other consumer technology companies. This blog represents his personal opinion and outlook on things.

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