My trusty LG VX6100 (aka the HabsPhone) is dying. Well, the battery is dying, and the phone might be on its way out as well – tbd. I decided rather than buy a new phone, I’d just grab a new battery. Went to the Verizon store – $49.99 no joke! I googled “VX6100 battery” and intentionally clicked on one of the sponsored ads. Did a couple of price comparisons, and ended up getting two batteries with overnight shipping for $45 all-in.I then googled “cellphoneshop.net review” and most of the reviews were again positive (for the most part). I figured “what the heck” and bought it. I immediately sent off an email to their sales email address asking them to confirm it would arrive by today (I’m hopping on a plane tomorrow, and can’t deal with 20 minutes of talk time anymore).
The email bounced. Uh oh.
But then I noticed it was a typo, and sent off another one. This
one burned down, fell over, then sank into the swamp got through. To my huge surprise, I received a polite email which informed me the batteries would arrive not just on time, but a day early, and then 30 minutes later an email arrived with a tracking number. Wonderful.
Funny enough, I actually didn’t want the package to arrive early, since I knew I wouldn’t be around to receive it yesterday. That afternoon, I received another email from cellphoneshop with the fedex info and alerting me to the fact that the shipment wasn’t delivered properly. This is A+ customer service in my book.
The icing was on the cake today when I plugged the batteries in and they worked just fine. Good job cellphoneshop.net, thanks for your service. You might want to consider a new domain name, but that’s just me musing…
Yes, genuine batteries are wildly overpriced. But you do realize that using off-brand batteries could pose a fire hazard, right? (Of course, if it’s a name-brand battery made by Sony, you may have the same problem.)
Glad you got a good product at a good price. My experience wiht cellphoneshop.net was very different.
I ordered two items from cellphoneshop.net — the order arrived quickly enough considering that it was mailed from Hong Kong.
The packaging was so-so. One item was in a blister pack about 5″x10″, the other item was small and just in a coin-sized plastic bag — they taped the tiny bag to the blister pack item, wrapped it all in bubble wrap, and stuffed it in one of those white plastic bags that a lot of companies use as mailing envelopes today. OK so long as nothing inside is fragile. In this case everything arrived without any damage.
Once I unpacked the order, things went downhill fast.
Item 1 was their “Super Blue Diamond Flashing Antenna – LG VX3200,VX7000 ANT-VX700BDI” $5.90 — Fits fine. Simply does not work. Does not light when making calls. Does not light when receiving calls. Does not light at all. Looks like this product ought to work, but this one simply does not work. Tried it on two different LG VX3200 phones.
Item 2 was their “External Antenna w/Magnetic Stand – LG VX3200, VX4500, VX7000 EANT-LG4500” $10.90 — VERY tight fit. Once installed plug falls apart when trying to unplug or even when moving the phone or cable around. I looked at the plug and found that the problem is that the design itself is defective. The piece that connects to the phone is just a press-fit in the one-piece molded cable assembly with a sharp point intended to pierce the cable. The problem is that the part that connects to the phone is a tight fit on the phone and a VERY loose fit inside its own plug assembly, ensuring that the plug will come apart rather than plug in and out of the phone.
If either item had been good I might have tried for an exchange but since BOTH products are defective, and one appears to be a defective design, the only choice is to ask for a full refund.
AFTER writing the above text as a review elsewhere I was looking at the cellphoneshop.net website and discovered another problem — they pulled a bait-and-switch rip-off on me. Although the order form SAYS “Super Blue Diamond Flashing Antenna” for $5.90, and they certainly charged me $5.90 (plus shipping) – that isn’t what they sent me. The item they sent me is what their website calls a “Super Flashing Antenna” which sells for $2.90 — less than half the price they charged me. When I made my original order I had looked at both those antennas (and a few others) and picked the Super Blue Diamond over the cheaper antennas because it looked better. I didn’t notice the difference immediately because I was interested in trying it out, then I was concerned with the fact that it didn’t work. It was only when I saw the same item on their website that I realized they had charged me for the better antenna and shipped me the cheaper one.
Since they work only by email, I am now waiting to see if they answer the email requesting an RMA for a refund.
A couple of years ago, I got a batch of used Nokia phones off Ebay cheap. Some of them needed new covers, some needed new batteries, and I wanted car chargers for all of them and holsters.
Why didn’t you just buy new phones, you ask? I don’t want a new contract. I’ve never had a contract because I don’t get the company subsidized new phones so one is not required. Anyway…
I ordered a bunch of stuff. With the coupon codes you can get on such websites, I got all that stuff for cheap with free delivery.
The quality of the stuff wasn’t OEM, but I didn’t expect it to be. It’s the same quality as the stuff you get from the mall kiosks but much cheaper. And it came fast.
So, I had a good experience.
I just bought another batch of ebay phones and am going to order accessories for them from cellphoneshop.net. That’s how I found this article (Googling).
I bought a Motorola S9 from cellphoneshop.net, and it was defective, I tried to return it, they kept giving me hard times and didn’t want to take it back. Buyers beware, this company is based in Hong Kong, their customer service is terrible and they will not honor their return policy.
My experience in returning an item with cellphoneshop.net has not been good. I received a very cheap and fragile blue-tooth head set. I decided to return it without using it.
It was almost a week from requesting persmission to return the item. Then they wanted to give me credit for another item. After about 2 weeks I finally recieved a return authorization number. According to USPS they recieved the returned item over a week again. Today I received an email saying to allow up to 5 business days for a credit. Still no credit.
Can’t say that I’ve ever had a bad experience with CPS. I’ve been doing business with them for over two years and I have found that the products were always what I wanted. I communicate with them by email and always get a quick response. I just recently bought some nice cases for my iphone3g. Now that’s pretty fast considering the iphone just came out. Now I have to admit that I mostly buy accessories, batteries and peripherials from them, I don’t buy phones. I find that Tiger Direct offers the best deals and quality on phones.
Ordered 2 small items on a Thursday, they did not ship till the following Wednesday.
I have not recived items yet, I can only hope the quility is not as poor as there customer service or prossesing.