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15 Simple Ways Microsoft Could Improve Computing

Posted on November 30, 2006 by Jeremy Toeman

The Vista Business launch is upon us, and Vista Consumer is coming some time next year.  A new version of Office is also right around the corner, and IE7 was released fairly recently.  The bidecadial (yup, made it up) Microsoft Update is under way.

But not everyone is planning to rush out and upgrade (even if they can do it for free).  Most people have PC’s that can’t handle the requirements.  While we’ll probably see everything from Vista TV commercials to Vista the breakfast cereal next year, lots of consumers just won’t want to fork over the cash for the instant upgrade.  That said, I do believe that, just like when XP came out, within a couple of years Vista will become the dominant OS. 

Until then, however, I think there are some very simple updates to XP, IE, and Office 2003 that could drastically improve the overall computing experience.  In no particular order…

  1. Internet Explorer should automatically fix incorrect domain extensions.  Ever go to Google.ocm?  Or Yahoo.co.k?  Why doesn’t IE just auto-fix (or at least auto-suggest) the entry?
  2. Outlook should help resolve duplicate contacts.  If I have Mike Smith in my address book and get an email from mikesmith@randomdomainname.com, rather than create a new entry, Outlook should inform me there’s a similar one already there.  I shouldn’t need Plaxo to do this.  Furthermore, there should be a little maintenance tool to help me clean up entries.
  3. Alarms and reminders must require attention. This one really annoys me – you should not be able to minimize the Reminders window.  Ever!  The worst is when you do minimize it, and then the alerts pile up and you don’t even notice it in the taskbar. Outlook should force the user to either Dismiss, Edit, or Snooze, and not let you do anything else until one is chosen. 
  4. Office applications need constant Autosave.  Why every 10 minutes, or 6 minutes, or 3 minutes?  Why not save the entire editing history, and add in a visible timeline to the editing window?  Forget saving multiple revisions, just have one copy of the document, and allow me to go back in time if I need to see a prior version.  For an extra bonus point, save all the branches too – it’s not as if we’re running out of hard drive space these days.
  5. ld_taskmanagerAdd useful information to the task manager.  When you view the task manager, there are tons of processes showing nothing but a process name.  Why aren’t companies required to provide useful information about their processes here?  How about adding in fields like: company, URL for more info, and a real name.
  6. Office “lite” or “quickload”.  I understand that there are a lot of power users out there, people who live and die inside Excel and PowerPoint.  How about lite versions of each Office application with a barebone set of features, such as viewing and editing.  Note that I’m not talking about what you install, I’m talking about having an entire second version of the applications that launch extremely fast.
  7. Use consistent keyboard behaviors.  Any idea what F3, F4, and Control-F all have in common?  Depending on the application, they are all shortcuts to Find, and all in Microsoft Office and Windows.  I’m not even discussing external software providers here, this is all Microsoft turf!
  8. Provide a Horizontal template for Word.  I understand that Word is primarily a word processing application, but with all the fancy tools for drawing and tables and whatnot you can pretty much use it to build any type of document.  As long as it scrolls vertically.  How about a horizontal template that allows users to build documents that scroll left-to-right.  Would be great for creating workflows, family trees, org charts, and storyboarding.
  9. Smarter cut and paste.  Only Word and Excel provide “Paste Special” and even then they are tedious to access.  If I copy a table from a Web site into Excel, what are the odds I really wanted to include the table formatting?  Shouldn’t that be the Paste Special?
  10. Don’t make CANCEL the first option in ANY dialog. Ever start a huge download, then while rapidly switching through visible windows, click the space bar or hit enter?  Bye bye download window.  Bad bad bad.
  11. Fix Paint or give a simple photo editing tool.  I can’t back these stats up, but I’d wager that more than 80% of “image handling” on a Windows PC is related to photo editing.  I’d then double-down by saying more than 80% of photo editing is one of: crop, rotate, resize, remove red-eye.  The only one you can do in Paint today is rotate.
  12. Consolidate Messengers. Windows Messenger.  MSN Messenger.  Windows Live Messenger.  C’mon.
  13. Clean up temp files automatically.  I have too many .tmp and ~ocument.doc files laying around.  Find them, fix them, get rid of them.
  14. Allow simple HTML exports.  Word, PowerPoint and Excel all include Save As… HTML options.  All create these huge bloated files that cannot be easily integrated into other Web pages.  If I’ve got a simple table in Excel, odds are much higher that I want it in a different Web page, so there should be a way to bring out the HTML with none of the MS-special style sheets.
  15. Don’t put email from my contacts in my spam box.  I don’t care if the subject line is “Mortgage loans on casinos with viagra and free software,” if it comes from a contact, it’s email. 

They might not all apply to you. They might be harder to build than I can possibly imagine.  But they’d all improve the computing experience, and I shouldn’t have to upgrade to Vista to get them.

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Posted in General | 13 Comments
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13 thoughts on “15 Simple Ways Microsoft Could Improve Computing”

  1. Patrick says:
    November 30, 2006 at 10:23 am

    I realize that this would become a prime teh hacks target, but you know what would be awesome for windows? A .txt file that said “Hey, here’s what we have running in task manager.” Even an OEM file from whoever you buy the machine from. So people with no desire to learn how the sprockogears that make computers work don’t have to go online and hunt each line item down. You know, learn. Open the file, compare it to the tm, and anything that isn’t in that list (in the roughly appropriate iteration) is crap. “Worldofwarcraft?” Crap! kill it!

    Reply
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  3. Zaine Ridling says:
    November 30, 2006 at 12:55 pm

    Great, and to your credit Jeremy, specific suggestions! I’ve argued for many years that Microsoft should ditch Works in favor of Lite installations of Office apps. You’ll see a year-long boom in StarOffice/OpenOffice adoption in 2007 — especially by businesses and government — given the cost ($35 for StarOffice Enterprise w/tech support), the open file format, and many who simply want to keep the familiarity of current user interface. What was troublesome was how many suggestions the Office team ignored when building the 2007 version. You’ll see the consequence of those decisions over the next two years as problems crop up with such things as citations in Word 2007. (If you’re a scholar or student, don’t go near that feature for now.)

    Reply
  4. Pingback: Koral would make Vista cool « Scobleizer - Tech Geek Blogger

  5. Alistair Higson says:
    November 30, 2006 at 4:38 pm

    The Internet Explorer Address bar should allow you to paste multiline clipbard elements (such as a text only email) and have them formed into one line so I don’t have to switch between applications and paste the same link three times over. Websites such as google maps do this when you paste a multi line address from your clipboard, why not the Address bar?

    Reply
  6. Jeff Johnson says:
    November 30, 2006 at 6:27 pm

    #15 – Outlook 2003 does have the option to not spam-filter addresses in your Contacts. Not sure if this is enabled by default, though, or whether Outlook 2007 is different.

    Tools, Options. Preferences Tab. Hit the Junk Email button. In the Junk Email Options dialog, hit the Safe Senders tab. There’s an ‘ALso trust e-mail from my COntacts’ checkbox near the bottom.

    Reply
  7. Jeremy Toeman says:
    December 1, 2006 at 12:13 am

    Alistair – good one!

    Jeff – I have it checked, it doesn’t matter. For some reason, this gets ignored at times…

    Reply
  8. TAG says:
    December 1, 2006 at 6:15 am

    5. Add useful information to the task manager.

    Use Process Explorer from Microsoft Sysinternals.

    Reply
  9. TAG says:
    December 1, 2006 at 6:21 am

    5. Office “lite” or “quickload”.

    Use Microsoft Excel Viewer, Word Viewer, PowerPoint Viewer. Picking limited feature set for editing is impossible – viewing-only already done and FREE (costs of Windows still apply) !

    Reply
  10. Pingback: Naik’s News » Koral would make Vista cool

  11. Özel Ders Öğretmen Eğitim Kurs says:
    April 25, 2007 at 9:24 am

    Good read, you are so about “Don’t put email from my contacts in my spam box” . I don’t understand how they can mess something so simple and easy to fix.

    Reply
  12. Arthur Page says:
    January 27, 2009 at 3:02 pm

    The contact duplicate resolution IS HUGE. I know some one with thousands of duplicate contacts. If you use card scan with frequency, its easy to get a ton of contacts quickly. Here is the SIMPLE solution.

    1). Merge duplicate contacts with field preference given to the most recently created or modified contact while also allowing empty fields in primary contact file to be replaced with fields from older contact file.

    2). Automatically update contact information by sending VCards with every email. Newest VCards automatically over write old VCards.

    3). Automatically sync with social networking services such as Linked In, Facebook, and Myspace.

    4). Apple knows best, their contact doesn’t display unfilled fields when viewing contacts, only editing. It’s easy to see contact information when you don’t have to tab through home, business, work, school, notes, other.

    5). Custom fields. Microsoft is so arrogant to think that they can predict exactly all the fields that a person will need to sort their contacts. They only leave us the notes section. Apple has it so much better, you can create feilds. Improve upon Apple’s model by creating fields for groups, such as a work email for work contacts in the work group or a birthday field in the friends and family group.

    Reply
  13. Bob says:
    March 11, 2009 at 6:56 pm

    8. Provide a Horizontal template for Word.
    Actually, there is a template.

    Click on the ‘File’ menu. Click ‘Page Setup’.
    Then switch the drop-down menu from “Portrait” to “Landscape”.
    Click ‘OK’.

    I hate it when people just assume there is no tool or application to perform such a simple function, but they don’t even bother looking in the Help section of Word or even online to see if it’s possible.

    Reply

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Jeremy Toeman is a seasoned Product leader with over 20 years experience in the convergence of digital media, mobile entertainment, social entertainment, smart TV and consumer technology. Prior ventures and projects include CNET, Viggle/Dijit/Nextguide, Sling Media, VUDU, Clicker, DivX, Rovi, Mediabolic, Boxee, and many other consumer technology companies. This blog represents his personal opinion and outlook on things.

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