People have multiple computers in their homes these days. In my San Francisco apartment, there are currently 6 computers. I can vouch for three of them, that’s 50% of my home network. A computer, by itself, is merely a computer. Multiple computers in the same establishment can combine forces and create a network, like the lions of Voltron.
Network Magic can be downloaded and installed, or installed via a CD and your CD-ROM. I popped in the disc to my CD-ROM and after a few clicks, entering my product key, and I was up and running.
I took the CD to all other Windows machines (Network Magic doesn’t have support for OS X or Linux yet), and installed. Since the key had been entered initially on my first computer, I didn’t need to re-enter it, the network was already performing like magic.
A cute little green house icon with a checkmark tells you that everything is A-OK in your taskbar. Clicking on it brings up the network map. Views vary from “What’s New”, “Network Map”, “Shared Folders”, “Net2Go Manager”, and “Printer Manager”.
What’s New brings you to a page that gives you the newer shared folders, news about Pure Networks, and the recent network activity on your network. For example: “office computer joined the network 2:34pm”.
The Network Map is your view of what’s going on. The flowchart-like diagram is dynamically updated with who’s on, who’s off, and plenty of other interesting details. This is where intruders can be seen and tracked. I am also able see information about my roommate’s computer, it is named ‘awesome’, is wirelessly connected, has an Epson Stylus printer installed, is running Win XP SP2, has 128mb of RAM, has excellent signal strength, is connected at 11.0 Mbps, is using a D-Link USB wireless network adapter, and more.
Net2Go Manager is something a bit bigger than I expected. It is the ability to share files over the internet. The simple setup requires you to create a URL in the format of http://_____.net2go.com. Once you have created your unique URL and a password, you need to enable web sharing for your chosen shared folders. Three minutes to set up the whole thing and I was sharing folders over the net. I had a friend who lives in Southern California (I’m in San Francisco) go to my net2go.com address and share some files! I see this coming in rather nicely when I want to share photos, music, video files, or accessing my important data remotely. Password protection is an option for sensitive information.
There are a few more options to this software package such as printer sharing, network management (health and status), and router information. The program does tell users how to set up WEP security for their wireless configurations, but does not assist in doing so. Also, a pop up window alerts me whenever an intruder joins my network, but I don’t have the capability to disconnect them, I am only able to track them. I would like to see these features added in the upcoming versions.
Who is this for:
This product is simple enough for the beginner to install, work, and comprehend. But has features that advanced users like myself would find useful
Who is this not for:
Mac users, Linux users, and people who only have one computer at home with no intent to share or access files over the net.
This product is LD approved, I have enjoyed using, and will continue to use Pure Network’s Network Magic.
Thanks to Pure Networks for supporting this review.
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After downloading and installing the program.
The first thing it did when I ran it was to ask for the user id and password of my router.
I stopped the program.
Is this kosher?
is there a subscription charge for net to go or just the initial product charge
Terry: I setup the program. Works great. Since you network through your router, I believe you need to provide the user id & password to allow NM to access the router to tie together your network.
Krod: My understanding, 1 year free for net2go w/your NM, but after than, subscription fee, but not sure of cost after the year’s up.
My experience was contrary to anything good said about this product. I purchased the program, and was greatly disappointed. I could not un-install the program! I updated the program and it worked well until the next update came along and after it was installed, ALL of my PCs (4 each) locked up and would not work at all. Yes, I realize that my situation is probably different that most (I use satellite for my net provider.) Howeer, I’m removing this crippling program from all of my units. I don’t need an additional headache!
Buer beware!!!!
I’ve had nothing but headaches and problems with this software. I’ve uninstalled it from all the computers in my network. It gives false security readings, is inaccurate for updates, and does nothing but slow down my network speed and cause problems for printer and file sharing. I do not recommend anyone using the free edition, and don’t waste your money paying for this software.
i feel sorry for anyone who does not like this program. what i mean is you must not be very computer savvy, because this is a great program which is very easy to install and use.
I have been running Network Magic for the past month since getting the 30 day free trial FULL feature version bundled with a D-Link router that I purchased. I am a retired IT professional and I can assure you that this software is indeed magic. It took very little effort to install my fully secured home network of 4 computers and three printers. Setting up file sharing between all users was a piece of cake.One small issue that I do have is that the software does not allow you to rename network components but this is a minor constraint. Overall in my opinion this is great software and I will be purchasing the package when my trial expires.
This program came free with my TrendNet router that I purchased butt I didn’t realize that it expired after one month. During the first month I loved it! I loved being able to share folders from upstairs to downstairs and share the printers. I do get a message on my downstairs computer occasionally that my internet connection has failed but it still continues to work so it must be resolving itself right after I get the message.
I keep getting this offer to purchase the premium edition. If I do that, is it only for one year or a permanent purchase? I never did try to hook up our router through Windows, we just used this program right away. It sounds like Windows set up is confusing. However, if I used Windows to set up my network would it include file sharing and printer sharing? If so, why would I buy the premium version of this one?
No,actually you have it wrong. YOU are the one who is not computer savvy for using such a product. Your misplaced pity would be better directed toward yourself – trust me David, anyone who is the slightest bit computer savvy would not touch this process-hogging, unreliable piece of *coughs* junk. I’m an IT Technician, and hoped it would be good to guide my “less” able customers through the sometimes laborious process of setting up a network. I was very wrong. It makes things worse. Bet you’ve got lots of toolbars too eh ?
Bev Montenaro: Can’t beat having a pop when someone dares to state an opinion different to yours, eh? Do you always approach reasoned argument so articulately?
Jerk.
does someone can give me the activation code
Tsa-la-gi : I agree, a headache, makes matters worse not better. Bev Montenaro : I have to agree this software is not for the computer literate. Why use your pc resources on a prog that is unecessary. Windows does all this for you. Delta Worncheap quote : Do you always approach reasoned argument so articulately? Followed by : Jerk. I think we might say the same to you.
I only used this software to see if I could get my Lexmark printer shared across the network, it didn’t work, probably not network magics fault, it’s well documented that the x1150 can’t be shared. There are 2 xp machines, one 98 and one vista on my network, I installed it on all of them. Yes it worked but there was no functionality that having a normal wireless network gives you. The uninstall is shocking, screwed up the network settings on every machine. Took hours to reconfigure things, and the vista machine still has some annoying problems. If you know nothing about networking and try this then decide to uninstall you better have some friends who know what they are doing otherwise it will cost you to get your machine re-setup by a proffesiional. If you can’t set up your network youself I certainly don’t see how you will be able to repair your screwed up network configuration when you decide this software isn’t for you and you uninstall it. VERY BAD, DON’T DO IT!
I really like Network Magic, but my router disconnects often; does anyone know why?
Thanks in advance,
Karen
Would not uninstall. Absolute piece o’ junk. more like a virus than an application.
JUST SAY NO TO NETWORK MAGIC!!!!
To Whom It May Concern (or Interested):
I have great reservation about this product. It shows everything is working, i.e., connection to the wireless device and connection to the Internet but the browser can not find anything in the Internet. A faulty assurance. Could someone show me how to uninstall it?
Thanks, An extremely frustrated user.
Bev:
Let me tell you, savvy or not, the problem here is that once the program is installed takes control of all the network applications on the computer and the moment your demo version expires and then you want to remove it, is where the problems start.
None of my network interfaces are acquiring DHCP, the Wireless Zero configuration goes to disabled.
Now if you think that this is normal behavior you are biased or paid by this people.
I wish I’d never installed this application, that is my mistake for sure.
Get a new computer and install network magic. And you will see it word like magic.
This product worked for a while, then just stopped recognizing my computers or the shared folders. I tried reinstalling the software to no avail. My network is not a complicated one: one desktop and one laptop, using a router and satellite internet. If Network Magic can’t handle this really simple network, then it is not good software. I can’t believe I paid for this.
Saul – If you’d bothereede to read my posts correctly, you would see that is exactly what I was saying. That I am the one who has been trying to warn people off of using this bloated and buggy application. Times ten. I quote one of my earliest posts : anyone who is the slightest bit computer savvy would not touch this process-hogging, unreliable piece of *coughs* junk. I’m an IT Technician, and hoped it would be good to guide my “less” able customers through the sometimes laborious process of setting up a network. I was very wrong.
And I have continued to advise people NOT to use it. I’m sorry you had trouble uninstalling it, the trouble is it doesn’t undo the configurational changes it makes when one attempts to uninstall it. It just takes some folders out. It’s terrible. Better off to download a good straightforward tutorial on networking and take the time to follow it to the T, assuming all pcs on the network are running XP or 2000 at the least.
I’m assuming you’re up and running by now, but if not email me and I’ll take you through it step by step. (Getting rid of the crap etc.)
Saul – If you’d bothered to read my posts correctly, you would see that is exactly what I was saying. That I am the one who has been trying to warn people off of using this bloated and buggy application. Times ten. I quote one of my earliest posts : anyone who is the slightest bit computer savvy would not touch this process-hogging, unreliable piece of *coughs* junk. I’m an IT Technician, and hoped it would be good to guide my “less” able customers through the sometimes laborious process of setting up a network. I was very wrong.
And I have continued to advise people NOT to use it. I’m sorry you had trouble uninstalling it, the trouble is it doesn’t undo the configurational changes it makes when one attempts to uninstall it. It just takes some folders out. It’s terrible. Better off to download a good straightforward tutorial on networking and take the time to follow it to the T, assuming all pcs on the network are running XP or 2000 at the least.
I’m assuming you’re up and running by now, but if not email me and I’ll take you through it step by step. (Getting rid of the crap etc.)
Do not buy D-link routers or and router with this Network Magic software.
I bought a D-link router which came with this software. It offered an initial trial for the full version which included file/printer sharing functionality. The free functionality was the basic requirement of a router – network lock security and network hide. After months of using the free version, today it asked me to update the software (which it has a few times before) – and with this update I no longer have network lock security or network hide functionality – they are only allowing this with a payment for the full version of US$60+. I should not have to pay more for basic router software than the D-link router itself cost. D-link and Pure Networks should be ashamed at this dishonest business practice of selling a router, then making the buyer pay another $60 for the software to make it work!
This program is anything but magic. It came with my D-Link Router and now I am attempting to Uninstall it to no avail. Worst of all, it slows down my network speeds!
This program helped demystify a wi-fi networking problem I was having. I really do like the way it handles some of the grunt work of getting a network up and running, and the network map is nice.
However, it’s extra overhead (processes and drivers) that take up memory and CPU cycles, and it slowed down my network response times just a bit. So I uninstalled it. I think that is a good strategy: Use Network Magic to solve some of your networking issues, and then once everything is up and running and configured properly, uninstall NM because it’s no longer really needed. The devices will still retain their configurations (and thus work) after NM is gone.
Bev,
So what exactly is your gripe with Network Magic anyway,
I’ve been using it for some time now, and although the trial has finished, it continues to do what I want. My bigest gripe with the program is the lack of an uninstall, and the subsequent difficulty in removing it from my computer(s), which I wish to do ONLY because it has expired.
Since there are scant few alternative programs that provide an elegant graphical display of network connections, and when used with the speed meter plugin, a per user bandwidth display, I’d say you are being a bit dogmatic in your vilification of this program. OK, so it ‘aint perfect, but other than you what is?
I live in the boonies in Indonesia. Am lightly computer literate. Have just switched from dial-up to broadband, installed a D-Link 635 router for one PC and one lap-top . V. pleased with myself as all running welll with good speeds. Then bingo, the modem shows I am receiving, send is flashing. Online is dead. Control panel shows the broadband is connected (XP) but the system is as dead as a dodo! The only other action I have taken in my enthusiasm is to download Network Magic. Conclusion uninstall it —-then the the trouble starts. I can’t uninstall it! I have down loaded CCleaner but that cant do it. Bev you were kind enough to offer Saul email advice to go through step by step the uninstall procedure. I would certainly appreciate your assistance to de-crap this program, for want of a better word.
Hi Bev
As I cannot send you an email, I will leave my address – ram-rms2@cbn.net.id in the hope you read this and are kind enough to mail Network Magic ” uninstall ” steps -Windows XP system .
i think it sucks that you buy a d-link dir -625 then they package the network magic on the installation cd so that you have to run it then maybe upgrade -read buy it outright seems like blackmail to me we had a linksystem wireless router and it was easy to set up and no blackmail programs
d-link you make a nice router but your cd packaged software sucks bigtime
=1 lost customer in the future
brewws
can someone email me the un-install procedure as well. i hate network magic!- ckorpowski@sbcglobal.net
A fundamental of any application development effort is the simple and complete uninstall. An application that does not easily and entirely remove itself on demand is unacceptable and the company that produces it is suspect. Requiring the user tor resort to the OS to remove a program is bad form. Leaving trash in the registry is either a mark of slovenliness or mafeasance. That is the case with Network Magic. I would not trust any product from Pure Networks.
let Network magic burn in hell! i uninstalled it and i can barely leave google… it opened ports and added keys to my registry i can’t delete! if you have this on your pc… you’ll be in serious trouble
As an MCSE, MCNE, CCNP, and CIW+ certified professional in the industry for more than 20 years, I can heartily recommend.. run.. do not walk .. and do not install this product.
The sad part is – many people are stuck with it portions of it are incorporated in the aol bloat-ware. Removing this product can add hours to the already difficult task of recovinging from rootkit or other virus attacks.
please help i have just uninstalled network magic that came with my d-link router and my sony viao lap top can no longer receive anything on the internet .. it says i am connected but via the wireless connection but no internet addresses work please someone help
I need help removing this hell hole product off of my computer. It wont uninstall saying that i need to change my wireless protection settings in nm but then nm says they arent enabled… aahhhhhh im going crazy… email with any help please…
jpswanson_10384@hotmail.com
I see alot of up and down in this, but to make things certain this program is only useful to those who aren’t computer savvy, in the long run, it ONLY negatively effects your network, and is renowned for causing mass disconnects at random intervals, making it useful only for the period of creating and connecting the network, which… a little bit of knowledge about windows (or whatever your OS may be) can give you the same results. and for those who are curious about uninstalling this program. you can go to your start menu-control panel-add or remove programs, and directly uninstall it from there, good luck! ^^
ive gone to control panel to try to remove it, still no luck. it gives me the same message click ok if you want to uninstall it, i click ok and it doesntdo anything else…
Help just purchased the dlink dir-655 and have this on 3 cpus. Desk top running xp, laptop running xp and laptop running Vista. How can I take this off? After reading everything I am very worried! Send me an email if you could help guide how to remove this thing.
dcarlson_(at)hotmail.com
net magic worked fine for me as long as i allowed the unnecessary transmitting processes of win xp to stay enabled and on “automatic.” n.m. did keep my ports stealthed and my network functioned fully, the uninstall worked satisfactorily. my beef, why have to purchase this after trial run when d-link charges enough for their router product line to include this for free? take care, wrongway right
I take it ALL of you people never did the DLINK interface (the address http:\192.168.0.1, unless you’ve been savvy enough to change it) which has a decent menu by itself.
The only convenience I had with NMagic was with re-connecting both the internet side or the local side. Neede it for the less savvy people in my family using my network.
ive just made a big mistake ..buying what i thought was a good product. buying a d-link router and now stuck with many problems on a new pc. network magic has cause many problems such as bsd caused by constant connectivity drops. need hlep cant unistall progarm ..any answers …if so email me at jbest1232003@yahoo.com labeled network magic help
thankyou ~stuck betwwen a rock
I used PureNetworks /Network Magic to help install a shared internet connection via bridge (over power lines), and was really pleased with how easy it was. However, when I tried to uninstall it after the month trial, it turned off Windows connections (wireless, ethernet, as well as the bridge) which I had to set up manually. It was a really bad time so I paid full version just to get back online in a hurry. It’s kind of like having a really great, friendly guest in your house that gets mad and wrecks the room if asked to leave so that no one else can stay there. If you are computer savvy enough to remove it and reconnect the windows network, you are user savvy enough not to need it in the first place.
Locks up on vista on lenovo computer came with it. It is so slow and locks up all the time. I love my computer hate network magic. I am looking for something different to replace it. I just want to get online not have a brain hemorage while waiting for it to get done what ever in the heck it thinks it is doing. My advice is don’t install and don’t buy there has to be something better. going for look now. checking out downloads.com if you don’t hear back from me.
The concept of NM is a nice one — it gives you a clear map of your network, and handles the potentially tricky business of setting up shares — but it has at least one serious limitation. It doesn’t work if you’re connected to more than one network, so, for example, it’s unusable if you use Hamachi. Then, when you uninstall it, you find (as many have reported here) that it doesn’t restore the network settings as they were before you installed it, and the file and printer shares don’t work any more even though their “share” settings are correct. NM’s help desk is useless: they reply that they’re only trained to support NM use, not its uninstallation.
In Vista Business, which was the platform I’d installed NM on, I found after much tearing of hair that I could get things working again by going to the Network and Sharing Center (Start > Nework > Properties) and turning off and on the various “Sharing and Discovery” settings at the bottom of the Network & Sharing Center. The settings ended up as they were before I started all the setting-changing, but the process of turning them off and on again seemed to do the trick. I’m sure there’s a logical explanation for why this worked, but I’ve no idea what it is.
Some users also report that NM seems to put the following key in the registry, which has the effect of slowing things down because it forces Windows to check other machines on the network before doing anything:
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrent VersionExplorerRemoteComputerNameSpace{D6277990-4C6A-11CF-8D87-00AA0060F5BF}
Nothing but good seems to come from deleting it.
I used network magic for about 1 year before I uninstalled it. It is basically a eye candy software that does not do anything useful. A home network software basically should allow you to network seamlessly by controlling windows settings and allow file and printer sharing. I do not think network magic did that. It just laid out what was connected. It kept complaining that some pc’s software needed to be updated when those already had the latest versions. It is not worth shelling out money for. Somehow this worthless software got reviews which were good enough to make me purchase it. That was my money down the drain
I installed to test out the free version that came with my Dlink Gbit router. Very cosmetic, does not do anything that you cannot do with native windows or better firewall software. But removal of the software is a nightmare ! It was worse than some of the bad spyware out there ! I would never waste my time anymore with this product.
I am desperately seeking help, NM has caused multiple problems, I would like to uninstall it but that isn’t very easy. Can someone give me step by step instructions on how to completely uninstall it? Uninstall from Programs does not completely get rid of it. If there is a website that can help please direct me to it.
Cisco Sucks I purchased it 1 year ago with unlimited upgrades for life and 12-11-08 new upgrade so click and they want me to pay again. Then they say i activated over the allowed times. well i only activated 3x so cisco please do us all a favor stay out of lifes,keep your crapware and quit making garbage router and etc,,,. Every company they touch the screw it up.
Don’t touch this software (network magic) with a long stick! I agree with the individual that stated that it is more like a “virus” than a program!!!
I bought a D-link 825 router, thinking it would be a good one to use, and it is also my first wireless router. I was much chagrined to find that once I got it out of the box, I had to spend more money to get the appropriate software (Network Magic) to make it work. I find this to be a little underhanded, to say the least.
Fortunately, I did not load NM onto my computer. I’m going to take it back to the big box retailer from which it came and ask for my money back. I will look into buying another brand besides this one.
this has caused me enormous problems. i wish i had never installed it. DO NOT PUT THIS ON YOUR PC. you will regert it.nuff said already.
just thought i’d add, the positive comments for this garbage on here are not to be trusted. as i see it, this program is indeed a virus,and one that you pay for. i think their idea is to try and get subscriptions from people in the future, i’m in the uk and wish these people were too. we have laws here to prevent these sort of people prospering. if you can’t easily remove a program from your pc as you wish, it’s a virus. if anyone wants to argue with this, tell me how to remove this as though it had never existed. not the end of the world though is it?
I am pretty handy myself with computers and I highly recommend that you DON’T install this junk. I just got the free version online and I enjoyed it. Nice features. Then it started nagging me to upgrade to their ultimate edition. Uninstalled it and my internet crashed. Took about a day and for what? Piece of junk.
Went to add/remove programs and removed the trial. Now when I shutdown it hangs on NetworkMagicUserContext9D8F61. How do I remove this thing completely?
I had Network Magic prior to the Cisco purchase of the original company who developed Network Magic and I was as happy as a lark. It performed great with my Sony VAIO laptop in a wireless configuration, my Sony VAIO desktop, my Apple 2GHz Intel Mac and my old 12 inch Mac laptop. My software expired, and I neglected to renew. Repurchased it after Cisco bought out the small company and now Network Magic is a royal pain to get my Macs on… The support people cares less about the Mac community so I can not recommend this product any longer.
Just want to add my two cents because I feel duped. In my home there are no less than four multi-boot PC,s networked without any third party software. They have run flawlessly for over ten years with no issues accessing files, each other, or getting online from any. Recently I built a Media Center Blu Ray PC for my 50-inch DLP HDTV which needed to also access my game PC already connected. To facilitate this, I selected the D-Link WBR-1310-SW for two reasons:
1] I am already networked with D-Link on the other PC,s
(my DSL Modem is also D-Link). I,ve had good service.
2] At $29 it was the cheapest solution.
Not being new to networking as a retired Engineer and Computer Consultant, I want to dispell the myth that only
newbies get scammed. I was tricked because I got lazy. I let Network Magic into my life needlessly as I did not know
that it was based on a yearly subscription nor that it would block access to other computers not running it.
Now, regretfully, I must join the ranks of those trying to get rid of Network Magic. Shame on you Cisco and shame on me for letting this application run on my PC.
Finally, we need to help each other clean our networks not attack each other because of differences of opinion.
Feel the love….DAMN YOU CISCO!!!
Yesterday I added my comments to the Network Magic debacle.
Then later I decided to just remove it from my network.
I had little or no problem with the removal. Perhaps that is due to the fact that I only installed to one PC and did so in Windows Vista. Also during the inital install, I had immediately opted for the updated version from their website
(the software provided this option during install).
Here is my removal proceedure and the results:
1] Boot with the Router turned off.
2] Exit Network Magic in the Task Bar (bottom of screen)
by right-click and ‘exit’.
3] Run the uninstall (access from Control Panel).
Note: If you need to exit Network Security do so first
with the Router on before doing step 1.
Note: During the uninstall Internet Explorer may attempt
to launch, ignore and wait.
4] Shut down and power up the PC.
Result: Internet access no problem on Networked PCs.
Workgroup PC hangs with ‘not responding’ at
any attempt to open the Workgroup folders.
Perform the following:
5] Delete all items in ‘Network Places’ on the Workgroup
PC they will refresh.
6] On the Vista PC Open Network and Sharing Center by
clicking the Start button , clicking Control Panel,
clicking Network and Internet, and then clicking Network
and Sharing Center.
7] Turn off all items (except ‘Printer Sharing’ and ‘
Password Sharing’ if unused). Turn on all items needed
(this refreshes ‘discovery’ on your Network.
Recheck the workgroup PC.
– There should be no more issues with uninstalling –
If you continue to have issues use ‘search’ and ‘regedit’
to find and delete using Keywords ‘Network Magic’.
Run a registry cleaner like System Mechanic. Redo
applicable steps above. Just don’t panic.
The software is a pain for advanced users. I took a PC and wanted to assign an IP to my nic card and good old network magic want let you do it, but at the same time it’s not programmed to interface with an xbox because it is basically a windows system to lunix. If you try to go in the nic and delete the purenetworks protocol it won’t let you and you can’t add TCP.
This software slowed my pc to a CRAWL! I was forced to install network magic because of a Linksys router I purchased (which I think is wrong). The concept of network magic is great but it is a processor hog. It had me thinking my cpu had a virus or bad hard drive. You have been warned!
Like others on here, I purchased a router which came with this software. Everything worked seamlessly until the trial period ended. Then, I could no longer connect to the internet. It keeps stopping Windows Zero Service. I agree that it behaves more like a virus than software. I uninstalled it from the control panel and the connectivity issue still looms. I feel that there is likely a registry entry that is doing this, but I am not skilled enough to unearth it 🙁 … Cisco can burn in hell. The greedy bastards!
I too purchased a wireless router and got NM with it. The PC I installed it on now constantly disconnects to the internet. One day every 6 minutes, 22 times like clock work. All my other computers that connect to the router directly do not have this problem just the PC with Network Magic installed on it. And now after a few months I can’t add any other devices to the network! And yes my speed has been slowed to a crawl – very frustrating!
I do not recommend this program. I was having problems with excessive hard disk activity so I downloaded a program that reported which programs were accessing the hard disk. Lo and behold, almost every hard disk read/write was caused by this stupid program. Once I killed the task, the hard disk is FINALLY quiet and the system performance is significantly improved. BUYER BEWARE!
Help, i removed network magic then tried to reinstall it on Win XP. Says i have it already on my computer. i used Revo uninstaller pro to remove it and get the same message. i even went in the registry to remove all cisco network magic platform from registry. still get the same message. Can some one please send me the steps to uninstall network magic completely so i can finally do a clean reinstall? Thank you very much.
jwoltz12@columbus.rr.com